1. Services

1.1. Scope of the User Agreement

This User Agreement, together with all appendices, schedules, amendments, notices, disclosures, policies, trading conditions, account specifications and any other documents published or provided by the Company from time to time, constitutes a legally binding agreement between the Company and the Client.

The User Agreement governs all present and future relations between the Company and the Client arising from or related to the provision of services by the Company, including but not limited to the opening and maintenance of Trading Accounts, access to Trading Platforms, execution of trading and non-trading operations, processing of deposits and withdrawals, verification procedures, communication methods, compliance requirements and any additional services offered by the Company.

By registering an account, accepting this User Agreement, depositing funds, accessing the Trading Platform or otherwise using any services provided by the Company, the Client confirms that he has carefully read, understood and accepted all provisions of this User Agreement and agrees to be legally bound by its terms.

The Client acknowledges that this User Agreement applies to all current and future services provided by the Company unless otherwise agreed in writing.

1.2. Provision of Services

Subject to the terms and conditions of this User Agreement, the Company provides the Client with access to financial markets and related services through electronic trading infrastructure operated by the Company or its authorised service providers.

The Client acknowledges that all transactions conducted under this User Agreement shall be performed exclusively in accordance with the procedures, rules and limitations established by the Company.

The Company reserves the right to modify, expand, restrict, suspend or discontinue any service at its sole discretion where such action is considered necessary due to legal, regulatory, technical, operational, commercial or risk-management considerations.

1.3. Services Provided by the Company

Subject to compliance with this User Agreement, the Company may provide one or more of the following services:

a) opening and maintenance of one or more Trading Accounts;

b) provision of access to Trading Platforms, software applications, web terminals, mobile applications and other electronic systems required for trading activities;

c) provision of access to market quotations, pricing information, analytical information and other market-related data made available through the Trading Platform;

d) reception, transmission and execution of Orders submitted by the Client;

e) provision of access to financial instruments offered by the Company from time to time;

f) processing of deposits, withdrawals and other non-trading operations;

g) provision of technical, operational and administrative support services;

h) implementation of compliance, verification, anti-money laundering and risk-management procedures;

i) provision of educational, informational or analytical materials, where available.

The Company may engage affiliates, contractors, liquidity providers, technology providers, payment providers or other authorised third parties for the purpose of providing any part of the services described above.

The Company does not guarantee uninterrupted availability of any service, Trading Platform, market access channel, communication channel or third-party infrastructure involved in the provision of services.

1.4. Client Acceptance of Services

Before using any services provided by the Company, the Client shall carefully review and accept this User Agreement and all related documents incorporated herein by reference.

The Client acknowledges that failure to read or understand any provision of this User Agreement shall not relieve the Client of any obligations, liabilities or responsibilities arising therefrom.

The Client further acknowledges that he has had sufficient opportunity to obtain independent legal, financial, tax or other professional advice prior to accepting this User Agreement.

1.5. Amendments to Services and Terms

The Company reserves the right, at any time and at its sole discretion, to amend, supplement, modify, replace, suspend, restrict, rename or discontinue any service, feature, trading condition or provision of this User Agreement.

Where reasonably practicable, the Company shall notify the Client of material changes through one or more communication channels approved by the Company.

Unless otherwise specified, any amendments shall become effective five (5) Business Days after the date of notification.

The Client's continued use of the services following the effective date of any amendment shall constitute full acceptance of the amended terms.

The Client shall be responsible for regularly reviewing the current version of the User Agreement and any other legal documents published by the Company.

If the Client does not agree with any amendment, the Client must immediately cease using the services and request closure of the Trading Account.

1.6. Nature of Financial Instruments

The Client acknowledges and agrees that financial instruments offered through the Company's Trading Platform are generally settlement-based instruments.

Unless expressly stated otherwise by the Company in writing, transactions executed by the Client do not result in the physical delivery, transfer of ownership or custody of any underlying currency, commodity, security, cryptocurrency, share, index or other asset.

The Client acquires only the contractual rights and obligations associated with the relevant transaction.

The Client shall not assert any ownership rights over an underlying asset solely by virtue of entering into a transaction through the Trading Platform.

The Client acknowledges that prices, quotations and market information displayed on the Trading Platform may differ from prices available through other brokers, exchanges, liquidity providers, information vendors or publicly available sources.

Such differences do not in themselves constitute evidence of incorrect pricing, platform malfunction or improper conduct by the Company.

1.7. Client Acknowledgements

The Client expressly acknowledges, understands and agrees that:

a) the Company executes transactions and provides services strictly in accordance with this User Agreement and applicable trading conditions;

b) the Company does not provide personalised investment advice, portfolio management services, fiduciary services, financial planning services or individual investment recommendations unless expressly agreed in writing;

c) the Company does not manage, monitor or supervise the Client's investment decisions and assumes no responsibility for the performance of the Client's trading activity;

d) execution of any Order submitted by the Client shall not be interpreted as approval, endorsement or recommendation of such transaction by the Company;

e) trading in financial instruments involves substantial risk and may result in partial or complete loss of invested funds;

e.1) the Client may lose all funds deposited into the Trading Account and should not trade with funds that the Client cannot afford to lose;

f) risk disclosures published by the Company form an integral part of this User Agreement and must be reviewed by the Client before engaging in trading activity;

g) the Client is solely responsible for evaluating the suitability of any transaction in light of his own objectives, financial situation, knowledge, experience and risk tolerance;

h) the Client shall not rely upon any communication, information, market commentary, analysis, opinion, forecast, notification or other material provided by the Company as a guarantee of future results or as an individual recommendation to enter into any transaction;

i) the Client remains solely responsible for all decisions relating to the opening, modification, maintenance or closure of Positions and for all financial consequences arising from such decisions;

j) any analytical materials, market comments, educational materials, webinars, forecasts, trading ideas, economic reviews or similar information provided by the Company are supplied solely for informational purposes and shall not constitute investment advice, an offer to transact or a guarantee of any particular result, profit or performance.

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2. Stages of Opening a Trading Account

2.1. Account Registration

Before opening a Trading Account, the Client must complete the registration procedure established by the Company through the Company's official website or any other registration channel approved by the Company.

As part of the registration process, the Client shall provide all information requested by the Company and accept this User Agreement, together with all documents incorporated herein by reference.

The Company reserves the right to modify registration requirements, request additional information or introduce additional verification procedures at any time.

The submission of a registration application does not guarantee approval of the Client or opening of a Trading Account.

The Company reserves the right to refuse any application for registration or account opening at its sole discretion and without obligation to disclose the reasons for such refusal, except where otherwise required by applicable law.

2.2. Selection of Account Type

During the registration process, the Client may be offered one or more account types with different specifications, trading conditions, leverage ratios, commission structures, minimum deposit requirements, trading instruments or service levels.

The Company reserves the right to determine which account types are available to a particular Client.

Descriptions, specifications and conditions applicable to each account type are published on the Company's official website and form an integral part of this User Agreement.

The Company reserves the right to modify, suspend or discontinue any account type at any time.

2.3. Accuracy of Client Information

The Client represents and warrants that all information provided during registration and throughout the duration of the business relationship is true, complete, accurate and current.

The Client shall be solely responsible for any losses, delays, restrictions, account limitations, failed transactions or other consequences resulting from inaccurate, incomplete, misleading or outdated information.

The Company shall have no liability for any consequences arising from the Client's failure to provide accurate information.

The Client undertakes to immediately notify the Company of any changes affecting personal information, contact details, tax residency, legal status, source of funds, source of wealth or any other information relevant to the Company's compliance procedures.

2.4. Approval and Opening of the Trading Account

Following successful completion of registration and any verification procedures required by the Company, the Client may be provided with one or more Trading Accounts.

Upon approval, the Company shall generate access credentials for the Client, including login information and other security details required to access the Personal Area and Trading Platform.

The Company reserves the right to delay account activation until all internal reviews, compliance procedures, due diligence checks and technical requirements have been completed.

The opening of a Trading Account shall not be interpreted as confirmation that the Client has successfully completed all compliance procedures, as additional reviews may be conducted at any time during the relationship.

2.5. Base Currency of the Trading Account

Unless otherwise determined by the Company, the Trading Account shall be maintained in EUR.

The Company reserves the right to offer additional account currencies or to change the available account currencies at any time.

Where deposits, withdrawals, profits, losses, commissions or other account operations involve different currencies, the Company may apply conversion rates determined by the Company or its service providers.

The Client acknowledges that currency conversion may result in additional costs, exchange rate differences or fluctuations beyond the Company's control.

2.6. Connection to the Trading Platform

Following activation of the Trading Account, the account may be connected to one or more Trading Platforms made available by the Company.

The Company does not guarantee uninterrupted access to any Trading Platform and reserves the right to modify, replace, suspend or discontinue any platform, software component or technical infrastructure without prior notice where reasonably necessary.

The Client acknowledges that access to the Trading Platform may be affected by maintenance, technical failures, software updates, market conditions, internet connectivity issues, actions of third-party service providers or other circumstances beyond the Company's control.

2.7. Ongoing Verification and Compliance Reviews

The Client acknowledges that verification procedures are not limited to the account opening stage.

The Company reserves the right at any time to conduct additional reviews, request supplementary information, require updated documents, perform enhanced due diligence procedures or otherwise reassess the Client's profile.

Such reviews may be conducted before or after deposits, withdrawals, trading activity, account upgrades, bonus participation or any other account operation.

Failure to cooperate with compliance procedures may result in restrictions, suspension of services, account blocking, refusal of withdrawals or termination of the business relationship.

2.8. Professional Trading Strategies and Enhanced Review

Where the Company determines that the Client is using high-frequency, algorithmic, institutional, quantitative, arbitrage-based, latency-sensitive or otherwise advanced trading strategies, the Company may request additional information regarding the nature of such activity.

The Company may request documentation concerning the Client's trading experience, professional background, qualifications, source of trading infrastructure or any other information reasonably required for risk assessment purposes.

Failure to provide the requested information may result in restrictions on trading activity, suspension of certain services, limitations on account functionality or termination of the business relationship at the Company's sole discretion.

Nothing in this section shall be interpreted as an obligation on the Company to permit any particular trading strategy.

2.9. Account Security and Confidentiality

The Client shall be solely responsible for maintaining the confidentiality and security of all credentials associated with the Trading Account, Personal Area and Trading Platform.

The Client shall take all reasonable measures to prevent unauthorised access to the account and shall not disclose login credentials, passwords, authentication codes or other security information to any third party.

Any action performed using the Client's credentials shall be deemed to have been authorised by the Client.

The Company shall not be liable for any losses resulting from unauthorised access arising from the Client's negligence, disclosure of credentials, device compromise, phishing attacks, malware, social engineering or other circumstances beyond the Company's reasonable control.

2.10. Recovery of Access Credentials

If the Client loses access to the Trading Account, Personal Area or Trading Platform, the Client may request restoration of access through procedures established by the Company.

Before restoring access, resetting credentials or making any account-related changes, the Company may require the Client to complete identification and verification procedures using any methods considered appropriate by the Company.

The Company reserves the right to refuse, delay or suspend credential recovery where identity verification cannot be completed to the Company's satisfaction.

The Client acknowledges that such measures are implemented for security, fraud prevention and compliance purposes.

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3. Rights, Guarantees and Obligations of the Parties

3.1. Rights of the Client

Subject to full compliance with this User Agreement, applicable laws and all requirements established by the Company, the Client shall have the following rights:

3.1.1. Access to Services

The Client shall have the right to access services made available by the Company, including access to Trading Accounts, Trading Platforms and Financial Instruments offered by the Company from time to time.

Such access shall remain subject to compliance, technical, operational and risk-management requirements established by the Company.

The Company reserves the right to restrict or suspend access to any service where deemed necessary under this User Agreement.

3.1.2. Access to Market Information

The Client may receive market quotations, pricing information, account information and other data made available through the Company's systems.

The Client acknowledges that such information may be delayed, aggregated, indicative or subject to technical limitations.

The Company does not guarantee the accuracy, completeness or uninterrupted availability of market information supplied through its systems.

3.1.3. Access to Account Information

The Client may request information regarding the status of the Trading Account, including available balances, open positions, account history and other information maintained by the Company.

The Company reserves the right to determine the manner, format and timing of providing such information.

3.1.4. Right to Submit Orders

The Client may submit Orders and instructions relating to trading activity through communication channels approved by the Company.

The Company reserves the right to reject, refuse, delay, amend, partially execute or cancel any Order in accordance with this User Agreement, market conditions, liquidity conditions, risk-management requirements or technical limitations.

Submission of an Order shall not guarantee its execution.

3.1.5. Right to Request Withdrawal of Funds

Subject to the provisions of this User Agreement, compliance procedures, verification requirements, margin requirements, account status and other applicable conditions, the Client may request withdrawal of available funds from the Trading Account.

The Company reserves the right to conduct additional reviews before processing any withdrawal request.

The submission of a withdrawal request does not guarantee immediate approval or execution.

3.2. Client Representations and Warranties

The Client represents, warrants and undertakes that at all times:

3.2.1. Legal Capacity

The Client possesses full legal capacity, authority and competence to enter into this User Agreement and perform all obligations arising hereunder.

If the Client is a legal entity, the Client confirms that it has been duly incorporated and validly exists under applicable laws.

3.2.2. Compliance with Applicable Laws

The Client acknowledges that use of the Company's services does not violate any law, regulation, court order, governmental restriction or legal obligation applicable to the Client.

The Client remains solely responsible for determining whether the services may lawfully be used within the Client's jurisdiction.

3.2.3. Accuracy of Information

All information, documentation and data provided to the Company shall remain true, complete, accurate and current at all times.

The Client shall immediately notify the Company of any material change affecting previously submitted information.

3.2.4. Independent Decision-Making

The Client confirms that all trading decisions are made independently and at the Client's sole discretion.

The Client acknowledges that the Company does not determine, influence or control the Client's investment decisions.

3.2.5. Sole Beneficial Ownership

The Client confirms that the Trading Account is used solely by the Client unless otherwise disclosed and approved by the Company.

The Client shall not permit third parties to use the Trading Account without prior written approval from the Company.

3.2.6. Lawful Source of Funds

The Client guarantees that all funds transferred to the Company originate from lawful sources and are not connected with money laundering, terrorist financing, fraud, sanctions violations or any unlawful activity.

The Client shall provide evidence of source of funds and source of wealth upon request by the Company.

3.2.7. Assumption of Responsibility

The Client accepts full responsibility for all consequences arising from:

• trading activity;
• account usage;
• submitted Orders;
• provided information;
• payment transactions;
• investment decisions;
• use of leverage;
• use of trading strategies.

The Company shall not be responsible for decisions made by the Client.

3.3. Obligations of the Client

The Client undertakes and agrees to:

3.3.1. Compliance with the Agreement

Comply fully with this User Agreement, all related documents, trading conditions, policies, notices and instructions issued by the Company.

3.3.2. Cooperation with Verification Procedures

Provide all information, documents and explanations requested by the Company for identification, verification, compliance, risk-management or legal purposes.

The Client shall cooperate fully and in good faith with all compliance procedures conducted by the Company.

3.3.3. Maintenance of Accurate Information

Maintain accurate and up-to-date personal, financial and identification information.

Failure to update information may result in account restrictions, delayed transactions or suspension of services.

3.3.4. Protection of Credentials

Maintain the confidentiality of all login credentials, passwords, authentication devices and security information.

The Client shall immediately notify the Company upon becoming aware of any actual or suspected unauthorised access.

3.3.5. Compliance with AML Requirements

Refrain from using the Trading Account for any unlawful purpose, including but not limited to:

• money laundering;
• terrorist financing;
• fraud;
• sanctions evasion;
• use of third-party funds;
• unauthorised payment activity.

3.3.6. Compliance with Trading Rules

Conduct trading activity in accordance with applicable trading conditions and refrain from engaging in prohibited trading practices, including any activity designed to exploit technical vulnerabilities, pricing errors or platform malfunctions.

3.4. Rights of the Company

The Company reserves the following rights at all times:

3.4.1. Right to Request Information

The Company may request any information, document or explanation considered necessary for operational, compliance, legal, risk-management or verification purposes.

Failure to provide requested information may result in restrictions, suspension or termination of services.

3.4.2. Right to Conduct Reviews

The Company may conduct reviews, audits, investigations and compliance assessments at any time during the business relationship.

Such reviews may concern:

• identity verification;
• source of funds;
• source of wealth;
• payment activity;
• trading activity;
• account ownership;
• beneficial ownership;
• compliance risks.

3.4.3. Right to Restrict Services

The Company may restrict, suspend or terminate access to any service where:

• verification remains incomplete;
• suspicious activity is detected;
• legal concerns arise;
• technical concerns arise;
• risk-management concerns arise;
• violations of this User Agreement are suspected.

3.4.4. Right to Reject Transactions

The Company may reject, delay, suspend or cancel any transaction, deposit, withdrawal request, Order or account operation where such action is considered necessary for legal, compliance, technical, security or risk-management reasons.

3.4.5. Right to Correct Errors

The Company reserves the right to amend, cancel, reverse or adjust any transaction, position, balance entry, quote, execution result or account operation affected by:

• technical error;
• pricing error;
• system malfunction;
• incorrect quotation;
• software defect;
• liquidity provider adjustment.

3.4.6. Right to Restrict Trading Strategies

The Company may prohibit, restrict or limit any trading strategy, Expert Advisor, automated system, algorithmic system or trading methodology that may create excessive operational, technical, legal or financial risk.

3.4.7. Right to Offset Liabilities

The Company may deduct, offset or recover any amount owed by the Client from any Trading Account, Personal Area balance, future payment or other funds belonging to the Client.

3.4.8. Margin Protection Rights

The Company may liquidate, partially liquidate or otherwise close open positions without prior notice whenever margin requirements, risk-management considerations, market conditions or liquidity conditions require such action.

The Company shall not be liable for losses arising from such liquidation.

3.5. Company Commitments

Subject to this User Agreement, the Company shall:

3.5.1. Maintain Client Data Protection

Maintain reasonable administrative, technical and organisational measures designed to protect Client information.

3.5.2. Provide Access to Services

Provide access to services for eligible Clients in accordance with this User Agreement.

The Company does not guarantee uninterrupted or error-free service availability.

3.5.3. Maintain Records

Maintain records relating to the Client's account activity in accordance with applicable legal and operational requirements.

3.5.4. Process Client Requests

Review and process Client requests within reasonable timeframes, taking into account operational requirements, compliance reviews, technical limitations and legal obligations.

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4. Information Exchange

4.1. Communication Methods

The Company may communicate with the Client through any communication channel designated by the Company from time to time, including but not limited to:

a) email;

b) internal messaging systems within the Trading Platform or Personal Area;

c) notifications displayed within the Trading Platform;

d) telephone communications;

e) SMS messages;

f) postal correspondence;

g) electronic messaging services approved by the Company;

h) publication of notices on the Company's official website;

i) any other communication channel provided by the Client and accepted by the Company.

The Company reserves the right to select the communication method it considers appropriate in each particular situation.

4.2. Client Contact Information

The Client shall be solely responsible for ensuring that all contact information provided to the Company remains accurate, complete and up to date.

The Client shall immediately notify the Company of any changes relating to:

• email address;
• telephone number;
• residential address;
• mailing address;
• authorised representatives;
• corporate contact information.

The Company shall not be liable for any losses, delays or consequences resulting from the Client's failure to maintain accurate contact information.

Any communication sent to the latest contact details recorded by the Company shall be deemed validly delivered.

4.3. Deemed Receipt of Communications

Unless otherwise provided by applicable law, communications shall be deemed received by the Client as follows:

a) immediately upon completion of a telephone conversation;

b) immediately upon publication within the Personal Area or Trading Platform;

c) one (1) hour after transmission to the Client's registered email address;

d) immediately upon successful transmission by electronic messaging service;

e) seven (7) Business Days after dispatch by postal mail;

f) immediately upon publication on the Company's official website where publication is used as the primary notification method.

The Client agrees that actual review of a communication shall not be required for such communication to become effective.

Failure by the Client to read, review or acknowledge a communication shall not affect its legal validity.

4.4. Electronic Communications

The Client expressly consents to receive communications in electronic form.

Electronic communications shall have the same legal force and effect as written paper communications.

The Client waives any objection based solely on the electronic nature of communications exchanged between the Client and the Company.

All electronic records maintained by the Company shall constitute admissible evidence in any legal, regulatory or dispute resolution proceeding.

4.5. Internal Platform Notifications

The Company may use the Personal Area or Trading Platform as an official communication channel.

Any notice, disclosure, amendment, request, confirmation, warning or other communication published within the Personal Area or Trading Platform shall be deemed properly delivered to the Client.

The Client shall be responsible for regularly monitoring the Personal Area and Trading Platform for new communications.

The Company shall not be liable for any consequences resulting from the Client's failure to review such communications.

The Company reserves the right to remove archived communications after a reasonable period of time.

4.6. Telephone and Electronic Recordings

The Client expressly authorises the Company to record, monitor, store and review:

• telephone conversations;
• video communications;
• electronic correspondence;
• internal messages;
• emails;
• chat communications;
• support requests;
• account instructions;
• trading instructions.

Such recordings may be used by the Company for:

• compliance purposes;
• fraud prevention;
• quality control;
• staff training;
• dispute resolution;
• legal proceedings;
• regulatory requests;
• internal investigations.

All recordings and records shall remain the exclusive property of the Company.

The Client acknowledges that recorded communications may be relied upon as evidence of instructions, requests, authorisations, transactions and communications between the parties.

4.7. Language of Communication

The Company may communicate with the Client in English or in any other language selected by the Company.

Where translations of documents, notices or communications are provided, such translations are supplied solely for convenience.

In the event of any inconsistency, conflict or discrepancy between different language versions, the English version shall prevail and be legally binding.

The Client accepts full responsibility for obtaining independent translation assistance where necessary.

4.8. Client Instructions

The Company may rely upon any instruction, request, authorisation or communication which reasonably appears to originate from the Client.

The Company shall not be required to investigate the authenticity of every instruction received through approved communication channels.

The Client shall bear all risks associated with:

• compromised email accounts;
• compromised devices;
• unauthorised access;
• identity theft;
• fraudulent communications not caused by the Company's negligence.

The Company shall not be liable for actions taken in good faith reliance upon instructions believed to have originated from the Client.

4.9. Company Notices and Announcements

The Company reserves the right to publish notices relating to:

• amendments to this User Agreement;
• trading conditions;
• margin requirements;
• fees and commissions;
• available instruments;
• technical maintenance;
• compliance procedures;
• account requirements;
• legal disclosures;
• risk warnings.

Such notices shall become effective upon publication or on the date specified within the notice.

The Client remains responsible for monitoring and reviewing all notices published by the Company.

4.10. Evidence and Record Keeping

The Company's records, logs, databases, recordings, server records, platform records and electronic archives shall constitute prima facie evidence of all communications, transactions, instructions and events relating to the Client's account.

In the event of any dispute, the Company's records shall prevail over:

• personal notes;
• screenshots;
• locally stored records;
• third-party software records;
• personal recollections;
• unofficial copies of communications,

unless the Client can demonstrate clear and convincing evidence that the Company's records are inaccurate.

The Client acknowledges that server records maintained by the Company shall be considered the primary source of evidence regarding trading and non-trading operations.

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5. Customer Finance, Payments and Transfers

5.1. General Financial Provisions

All financial operations conducted between the Client and the Company shall be governed by this User Agreement, applicable laws, internal Company procedures, anti-money laundering requirements, payment provider rules and risk-management policies.

The Client acknowledges that the Company may establish operational procedures, limits, restrictions and verification requirements applicable to any financial transaction.

The Company reserves the right to review, suspend, delay, reject or cancel any financial transaction where such action is considered necessary for compliance, security, fraud prevention, operational, legal or risk-management purposes.

5.2. Deposits

The Client may fund the Trading Account using payment methods approved by the Company from time to time.

Available payment methods may include:

• bank transfers;
• debit cards;
• credit cards;
• electronic payment systems;
• digital asset transfers;
• other payment methods approved by the Company.

The Company reserves the right to modify, suspend or discontinue any payment method without prior notice.

The Company shall not be responsible for limitations imposed by banks, payment providers, card issuers, blockchain networks or other third parties involved in processing payments.

5.3. Ownership of Funds

The Client warrants that all funds deposited into the Trading Account:

a) belong to the Client;

b) originate from lawful sources;

c) are not subject to any legal dispute, seizure, restriction or encumbrance;

d) are not connected with money laundering, terrorist financing, fraud or other unlawful activity.

The Company reserves the right to require evidence supporting ownership of deposited funds at any time.

The Client shall provide such evidence upon request.

Failure to provide satisfactory evidence may result in:

• rejection of deposits;
• suspension of account activity;
• refusal of withdrawals;
• account termination;
• reporting to competent authorities where required by law.

5.4. Third-Party Payments

The Company does not accept payments made by or on behalf of third parties unless expressly approved by the Company in writing.

The Company may reject, reverse or return any payment where the Company determines that:

• the payment originates from an unauthorised third party;
• beneficial ownership cannot be established;
• compliance concerns exist;
• fraud indicators are present.

The Company may request additional documentation to verify ownership of payment methods.

The Client shall bear all costs associated with the return of unauthorised payments.

5.5. Source of Funds and Source of Wealth

The Company reserves the right to request documentation concerning the Client's source of funds and source of wealth at any time.

Such documentation may include, without limitation:

• bank statements;
• salary records;
• employment records;
• tax returns;
• business income documentation;
• audited financial statements;
• inheritance documentation;
• sale agreements;
• investment records;
• cryptocurrency wallet records;
• blockchain transaction histories;
• any other documentation reasonably requested by the Company.

The Company shall have sole discretion in determining whether the information provided is satisfactory.

The Company may refuse to process any transaction until requested documentation has been provided and reviewed.

5.6. Crediting of Deposits

A deposit shall only be deemed received once the funds have been successfully credited to the Company's designated account and accepted by the Company's internal systems.

The Company shall not be responsible for delays arising from:

• banking procedures;
• payment provider procedures;
• blockchain confirmations;
• intermediary institutions;
• technical failures;
• compliance reviews;
• force majeure events.

The Company reserves the right to apply additional verification procedures before crediting funds to a Trading Account.

5.7. Currency Conversion

Where a payment is made in a currency different from the base currency of the Trading Account, the Company may perform a currency conversion.

Currency conversion rates may be determined by:

• the Company;
• payment providers;
• banking institutions;
• liquidity providers;
• foreign exchange service providers.

The Client acknowledges that currency conversions may involve fees, spreads, exchange-rate fluctuations and other costs.

The Company shall not be liable for losses resulting from currency conversion.

5.8. Withdrawals

The Client may request withdrawal of available funds from the Trading Account in accordance with procedures established by the Company.

The Company reserves the right to determine:

• withdrawal methods;
• withdrawal priorities;
• withdrawal limits;
• withdrawal verification requirements;
• withdrawal processing procedures.

A withdrawal request shall not create an obligation on the Company to process the request immediately.

The Company may require additional verification before approving any withdrawal.

5.9. Conditions for Withdrawal Approval

Before approving a withdrawal request, the Company may verify:

• the Client's identity;
• ownership of payment methods;
• source of funds;
• source of wealth;
• trading activity;
• account history;
• compliance status;
• outstanding liabilities;
• open positions;
• margin requirements.

The Company reserves the right to delay processing until such reviews have been completed.

The Client acknowledges that compliance procedures may require additional time.

5.10. Withdrawal Restrictions

The Company may refuse, suspend, delay or partially process a withdrawal request where:

a) verification procedures remain incomplete;

b) requested documents have not been provided;

c) suspicious activity has been detected;

d) legal obligations require further review;

e) the Trading Account is subject to investigation;

f) insufficient Free Margin exists;

g) open Positions create additional risk;

h) chargeback risk exists;

i) fraud indicators are detected;

j) AML concerns arise;

k) sanctions concerns arise.

The Company shall not be liable for losses resulting from such delays or restrictions.

5.11. Return of Funds

The Company reserves the right to return funds using the same payment method from which the funds originated whenever operationally possible.

The Company may require that withdrawals be made to accounts or payment methods registered in the Client's own name.

The Company may refuse withdrawals to third parties.

The Client acknowledges that additional documentation may be required before funds can be returned.

5.12. Chargebacks and Payment Reversals

The Client shall not initiate or attempt to initiate unjustified chargebacks, payment reversals, disputes or payment recalls.

Where a chargeback or payment reversal occurs, the Company reserves the right to:

• suspend the Trading Account;
• reverse transactions;
• cancel profits;
• recover funds;
• terminate the business relationship;
• pursue legal remedies.

The Client shall remain liable for all losses, costs, fees and expenses incurred by the Company as a result of any chargeback or payment reversal.

5.13. Fees and Charges

The Company may charge fees including, but not limited to:

• commissions;
• spreads;
• swap charges;
• financing charges;
• withdrawal fees;
• currency conversion fees;
• inactivity fees;
• administrative fees;
• account maintenance fees;
• payment processing fees.

Applicable fees may be published separately by the Company and may be amended from time to time.

The Client authorises the Company to deduct such fees directly from the Trading Account.

5.14. Dormant Accounts

Where no trading or non-trading activity occurs for a prolonged period, the Company may classify the account as dormant.

The Company reserves the right to apply administrative measures to dormant accounts, including:

• inactivity fees;
• account restrictions;
• account archiving;
• account closure procedures.

The applicable dormancy period shall be determined by the Company and published in the Company's policies.

5.15. Offsetting Rights

The Company shall have the right to offset any amount owed by the Client against any funds held by the Company on behalf of the Client.

Such offset may be applied without prior notice.

The Company may deduct amounts arising from:

• fees;
• commissions;
• chargebacks;
• losses;
• negative balances;
• administrative expenses;
• legal expenses;
• compliance-related costs.

5.16. Financial Records

The Company's financial records, accounting systems, transaction records and internal databases shall constitute prima facie evidence of all financial operations conducted by the Client.

In the event of any discrepancy, the Company's records shall prevail unless the Client provides clear and convincing evidence demonstrating an error.

5.17. Company Review Rights

The Company reserves the right to review any deposit, withdrawal, transfer, conversion, adjustment, bonus credit, rebate, refund or other financial transaction at any time.

Where an error, technical issue, compliance concern, fraud indicator or irregularity is identified, the Company may:

• suspend processing;
• reverse transactions;
• adjust balances;
• cancel credits;
• restrict account activity;
• conduct further investigations.

The Client acknowledges that such actions may be necessary to protect the Company, its clients, service providers and applicable regulatory interests.

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6. Anti-Money Laundering (AML), Compliance and Financial Crime Prevention

6.1. General Compliance Principles

The Company is committed to maintaining effective anti-money laundering, counter-terrorist financing, sanctions compliance, fraud prevention and financial crime prevention procedures.

The Client acknowledges that the Company may implement and enforce any compliance measures it considers necessary to comply with applicable laws, internal policies, risk-management requirements, industry standards and obligations imposed by competent authorities.

The Company reserves the right to refuse, suspend, restrict, delay or terminate any service where compliance concerns arise.

Compliance obligations shall prevail over any operational, commercial or contractual considerations.

6.2. Client's Compliance Obligations

The Client undertakes to comply with all applicable anti-money laundering, anti-fraud, sanctions and financial crime prevention requirements.

The Client shall provide truthful, complete and accurate information at all times.

The Client shall cooperate fully with any compliance review, investigation or request initiated by the Company.

Failure to cooperate may result in immediate restrictions being imposed on the Trading Account.

6.3. Right to Conduct Compliance Reviews

The Company reserves the right to conduct compliance reviews at any time before, during or after the provision of services.

Such reviews may be conducted:

• before account approval;
• after account approval;
• before deposits;
• after deposits;
• before withdrawals;
• after withdrawals;
• during trading activity;
• after account closure;
• whenever suspicious activity is detected.

The Client acknowledges that compliance reviews may occur without prior notice.

6.4. Know Your Customer (KYC) Requirements

The Client shall provide all documents, information and evidence requested by the Company for identification and verification purposes.

The Company may request, without limitation:

• passport;
• national identity card;
• driving licence;
• proof of address;
• proof of residence;
• tax identification documents;
• bank statements;
• utility bills;
• corporate documents;
• beneficial ownership documents;
• source of funds documentation;
• source of wealth documentation;
• photographs;
• video verification;
• biometric verification;
• live verification procedures.

The Company shall determine at its sole discretion whether submitted documentation is satisfactory.

The Company may reject any document it considers incomplete, inconsistent, altered, expired, unverifiable or otherwise unreliable.

6.5. Source of Funds Verification

The Company may require the Client to demonstrate the origin of any funds deposited into the Trading Account.

The Company may request evidence including:

• salary records;
• employment contracts;
• bank statements;
• tax declarations;
• business income records;
• accounting records;
• asset sale agreements;
• inheritance documentation;
• investment records;
• cryptocurrency transaction histories;
• wallet ownership evidence;
• blockchain records;
• any other documentation deemed necessary.

The Company shall have sole discretion to determine whether the evidence provided sufficiently demonstrates the lawful origin of funds.

6.6. Source of Wealth Verification

The Company may require the Client to explain and document the origin of the Client's overall wealth, assets and financial resources.

The Company may conduct source of wealth reviews where:

• transaction volumes are significant;
• unusual activity is detected;
• regulatory requirements apply;
• enhanced due diligence is required;
• risk indicators are present.

The Client shall provide all documentation requested by the Company.

Failure to provide satisfactory evidence may result in restrictions being imposed on the account.

6.7. Enhanced Due Diligence

The Company may apply enhanced due diligence procedures to any Client.

Enhanced due diligence may include:

• additional document requests;
• additional interviews;
• video verification procedures;
• transaction analysis;
• blockchain analysis;
• verification of beneficial ownership;
• review of publicly available information;
• verification through third-party databases;
• external compliance reviews.

The Company reserves the right to determine the scope and duration of enhanced due diligence procedures.

Enhanced due diligence may continue for as long as the Company considers necessary.

6.8. Politically Exposed Persons

The Client shall promptly disclose whether the Client is a Politically Exposed Person ("PEP"), a family member of a Politically Exposed Person or a close associate of a Politically Exposed Person.

The Company reserves the right to apply enhanced due diligence measures to Politically Exposed Persons.

Failure to disclose such status may result in immediate account restrictions or termination.

6.9. Sanctions Compliance

The Client represents and warrants that neither the Client nor any beneficial owner, authorised representative, source of funds or associated party is subject to sanctions imposed by:

• the United Nations;
• the European Union;
• the United Kingdom;
• the United States;
• any other competent sanctions authority recognised by the Company.

The Company reserves the right to conduct sanctions screening at any time.

If sanctions concerns arise, the Company may immediately suspend services, freeze account activity, refuse withdrawals or terminate the relationship.

6.10. Monitoring of Transactions

The Company may monitor all account activity, financial transactions, communications and trading activity for compliance purposes.

Monitoring may include:

• transaction pattern analysis;
• payment reviews;
• behavioural analysis;
• fraud detection systems;
• blockchain monitoring;
• sanctions screening;
• automated risk scoring;
• manual investigations.

The Client acknowledges that such monitoring may occur continuously and without notice.

6.11. Suspicious Activity

The Company reserves the right to investigate any activity that it reasonably considers suspicious.

Suspicious activity may include, without limitation:

• unusual transaction patterns;
• unusual trading behaviour;
• inconsistent documentation;
• third-party payments;
• unexplained wealth;
• unusual withdrawal requests;
• suspected fraud;
• attempted circumvention of Company procedures;
• suspected sanctions violations;
• suspected money laundering.

The Company shall determine, in its sole discretion, whether activity is suspicious.

6.12. Right to Restrict or Freeze Activity

Where compliance concerns arise, the Company may immediately:

• restrict account access;
• suspend account functionality;
• refuse transactions;
• delay withdrawals;
• freeze account activity;
• block payment methods;
• require additional verification;
• suspend trading activity.

Such measures may remain in place until the Company determines that the matter has been satisfactorily resolved.

The Company shall not be liable for losses resulting from compliance-related restrictions.

6.13. Internal Investigations

The Company reserves the right to conduct internal investigations whenever necessary.

The Client shall cooperate fully with such investigations.

The Company may request additional information, explanations, documents or evidence at any stage of an investigation.

Failure to cooperate may be treated as a material breach of this User Agreement.

6.14. Reporting Obligations

Where required by law, regulation, court order, governmental request or competent authority, the Company may disclose information relating to the Client without prior notice.

The Client expressly authorises the Company to make such disclosures where legally required.

The Company shall not be liable for any consequences arising from legally required disclosures.

6.15. No Obligation to Explain Compliance Decisions

The Client acknowledges that the Company is not required to disclose:

• internal compliance procedures;
• risk-scoring methodologies;
• fraud-detection systems;
• monitoring mechanisms;
• investigative techniques;
• compliance thresholds;
• sanctions-screening methodologies.

The Company may refuse to provide detailed explanations regarding compliance decisions where disclosure could compromise security, regulatory obligations or internal controls.

6.16. Survival of Compliance Obligations

The Company's rights under this section shall survive account closure, termination of this User Agreement and cessation of the business relationship.

The Company may continue to retain records, conduct reviews and respond to regulatory requests after termination where required by law, internal policy or legitimate business interests.

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7. Identification and Verification Procedures

7.1. General Identification Requirements

Prior to obtaining full access to the Company's services, the Client shall successfully complete all identification and verification procedures required by the Company.

The Company reserves the right to determine the scope, nature, sequence and depth of any identification procedure.

The Client acknowledges that access to certain services may be restricted until the identification process has been completed to the Company's satisfaction.

The Company shall have sole discretion in determining whether a Client has been properly identified and verified.

7.2. Verification of Identity

The Company may require the Client to provide one or more forms of identification for the purpose of verifying identity.

Acceptable documents may include:

• passport;
• national identity card;
• residence permit;
• driving licence;
• government-issued identification documents;
• other documents accepted by the Company.

The Company reserves the right to reject any document that:

• has expired;
• is damaged;
• is incomplete;
• contains inconsistencies;
• cannot be verified;
• appears altered;
• raises authenticity concerns.

The Company shall have sole discretion in determining whether an identification document is acceptable.

7.3. Verification of Residential Address

The Company may require evidence confirming the Client's residential address.

Acceptable documents may include:

• utility bills;
• bank statements;
• government correspondence;
• tax documents;
• residency certificates;
• other documents accepted by the Company.

Documents may be subject to age restrictions established by the Company.

The Company reserves the right to request updated proof of address at any time.

7.4. Additional Verification Procedures

The Company may require additional verification procedures whenever considered necessary.

Such procedures may include:

• video verification;
• live interviews;
• biometric verification;
• facial recognition procedures;
• voice verification;
• submission of additional photographs;
• notarised documents;
• certified translations;
• verification through third-party databases;
• verification through external service providers.

The Client agrees to cooperate fully with any additional verification procedures.

7.5. Ongoing Verification

Verification is not a one-time process.

The Company reserves the right to request updated documentation or repeat verification procedures at any time throughout the duration of the business relationship.

Additional verification may be required due to:

• changes in personal information;
• changes in residency;
• changes in payment methods;
• unusual account activity;
• compliance reviews;
• regulatory requirements;
• account upgrades;
• withdrawal requests;
• security concerns.

The Client shall promptly comply with any such requests.

7.6. Verification of Payment Methods

The Company may require the Client to verify ownership of any payment method used in connection with the Trading Account.

Verification procedures may include submission of:

• bank statements;
• payment confirmations;
• screenshots;
• card verification documents;
• account ownership confirmations;
• blockchain wallet ownership evidence;
• any other documentation requested by the Company.

The Company may refuse to accept or process transactions involving unverified payment methods.

7.7. Verification of Cryptocurrency Transactions

Where cryptocurrency transactions are used, the Company reserves the right to conduct additional verification procedures.

The Client may be required to provide:

• wallet ownership evidence;
• transaction records;
• blockchain transaction identifiers;
• source of funds documentation;
• source of wealth documentation;
• exchange statements;
• compliance declarations.

The Company may use blockchain analytics providers and other external services to assess cryptocurrency-related risks.

The Company reserves the right to refuse cryptocurrency transactions where sufficient verification cannot be obtained.

7.8. Refusal or Failure to Complete Verification

If the Client fails, refuses or is unable to complete any identification or verification procedure, the Company may:

• refuse account approval;
• suspend account access;
• restrict account functionality;
• delay withdrawals;
• refuse transactions;
• terminate the business relationship;
• close the Trading Account.

The Company shall not be liable for any losses arising from such actions.

7.9. Inconsistencies in Information

Where inconsistencies, discrepancies or contradictions are identified in information provided by the Client, the Company may require additional clarification and documentation.

Until such inconsistencies have been resolved, the Company may impose restrictions on the account.

The Company shall determine, at its sole discretion, whether explanations provided by the Client are satisfactory.

7.10. False or Misleading Information

The Client shall not provide false, misleading, incomplete or fraudulent information.

Where the Company reasonably believes that information or documentation provided by the Client is false, altered, misleading or fraudulent, the Company may immediately:

• suspend services;
• freeze account activity;
• terminate the business relationship;
• refuse withdrawals;
• reverse transactions where appropriate;
• report the matter to competent authorities where required by law.

The Client shall bear all consequences arising from the submission of false information.

7.11. Third-Party Verification Providers

The Company may engage third-party service providers to assist in identification and verification procedures.

The Client expressly authorises the Company to share information with such providers where necessary for verification purposes.

The Company shall not be responsible for delays caused by third-party verification providers.

7.12. Record Retention

The Company may retain copies of identification documents, verification records, compliance records and related information for such period as the Company considers necessary to comply with legal, regulatory and operational requirements.

The Client acknowledges that records may be retained after account closure where required by law or legitimate business interests.

7.13. Security Verification

Where the Company suspects unauthorised access, account compromise, fraud or other security concerns, the Company may require the Client to complete additional security verification procedures.

The Company may suspend account activity until such verification has been completed.

The Company shall not be liable for delays resulting from security verification procedures.

7.14. Company Discretion

The Client acknowledges and agrees that the Company shall have sole and absolute discretion in determining:

• whether identification has been completed successfully;
• whether verification documents are satisfactory;
• whether additional verification is required;
• whether account restrictions should be imposed;
• whether verification procedures have been adequately completed.

The Company's determination regarding verification matters shall be final unless otherwise required by applicable law.

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8. Privacy, Personal Data and Confidentiality

8.1. Collection of Information

The Client acknowledges and agrees that the Company may collect, process, store, analyse and use personal information, financial information, technical information, trading information, compliance information and any other information provided by the Client or obtained in connection with the provision of services.

Such information may include, without limitation:

• identification data;
• contact information;
• financial information;
• payment information;
• transaction history;
• trading activity;
• communication records;
• device information;
• IP addresses;
• geolocation information;
• compliance records;
• verification documents.

8.2. Purpose of Processing

The Company may process Client information for purposes including:

• provision of services;
• account administration;
• execution of transactions;
• AML and KYC procedures;
• fraud prevention;
• sanctions screening;
• risk management;
• internal audits;
• customer support;
• dispute resolution;
• regulatory reporting;
• legal compliance;
• business analytics;
• service improvement.

The Client expressly consents to such processing.

8.3. Disclosure to Third Parties

The Company may disclose Client information to:

• affiliated entities;
• payment providers;
• liquidity providers;
• compliance providers;
• verification providers;
• technology providers;
• auditors;
• professional advisers;
• legal representatives;
• regulatory authorities;
• governmental authorities;
• courts and tribunals.

Such disclosure may occur where reasonably necessary for the operation of the Company's business or compliance with legal obligations.

8.4. Cross-Border Transfers

The Client acknowledges that information may be transferred, processed and stored in jurisdictions different from the Client's country of residence.

The Client expressly authorises such transfers where reasonably necessary for the provision of services.

The Company shall take reasonable measures to protect transferred information but cannot guarantee absolute security.

8.5. Confidentiality of Communications

The Company may record, store, review and use all communications with the Client, including:

• telephone conversations;
• emails;
• support tickets;
• platform messages;
• chat communications;
• video calls.

Such records may be used as evidence in disputes, investigations, regulatory proceedings or legal actions.

8.6. Confidentiality Obligations

The Client shall keep confidential all non-public information received from the Company.

The Client shall not disclose, distribute, publish or use confidential information except as required by law.

Confidential information includes:

• internal procedures;
• trading infrastructure;
• pricing methodologies;
• risk-management systems;
• compliance procedures;
• software architecture;
• business information.

8.7. Data Retention

The Company may retain Client information for such period as the Company considers necessary to comply with legal, regulatory, operational and business requirements.

Retention may continue after account closure or termination of the business relationship.

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9. Liability and Limitation of Liability

9.1. General Limitation of Liability

To the maximum extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, punitive or economic loss suffered by the Client.

This limitation shall apply regardless of the legal basis of the claim.

9.2. No Liability for Trading Losses

The Client acknowledges that all trading activity is conducted at the Client's own risk.

The Company shall not be liable for:

• trading losses;
• loss of profit;
• loss of opportunity;
• reduction of account value;
• adverse market movements;
• market volatility;
• liquidity shortages;
• spread widening;
• slippage;
• stop-outs;
• margin calls.

The Client assumes full responsibility for all trading decisions.

9.3. Technical Failures

The Company shall not be liable for losses arising from:

• internet failures;
• communication failures;
• hardware failures;
• software failures;
• platform interruptions;
• server interruptions;
• cyber-attacks;
• denial-of-service attacks;
• third-party service failures.

The Company does not guarantee uninterrupted operation of any system.

9.4. Third-Party Services

The Company shall not be liable for acts, omissions, failures or delays of:

• banks;
• payment providers;
• exchanges;
• liquidity providers;
• telecommunications providers;
• software vendors;
• cloud providers;
• government authorities.

9.5. Force Majeure Related Losses

The Company shall not be liable for losses arising from Force Majeure Events as described in this Agreement.

9.6. Reliance on Information

The Company shall not be liable for losses arising from reliance upon:

• market analysis;
• educational materials;
• economic commentary;
• trading ideas;
• forecasts;
• webinars;
• research materials.

All such materials are provided solely for informational purposes.

9.7. Indemnification

The Client agrees to indemnify, defend and hold harmless the Company, its affiliates, directors, officers, employees, agents and contractors from and against any claims, losses, damages, liabilities, costs and expenses arising from:

• breach of this Agreement;
• violation of applicable laws;
• fraudulent conduct;
• misuse of services;
• disputes involving third parties;
• chargebacks;
• regulatory investigations caused by the Client's conduct.

9.8. Maximum Liability

Where liability cannot be excluded under applicable law, the Company's total aggregate liability shall not exceed the total amount of fees paid directly by the Client to the Company during the twelve (12) months preceding the event giving rise to the claim.

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10. Force Majeure

10.1. Definition of Force Majeure

A Force Majeure Event shall mean any event beyond the reasonable control of the Company, including but not limited to:

• acts of God;
• natural disasters;
• earthquakes;
• floods;
• fires;
• pandemics;
• epidemics;
• war;
• terrorism;
• civil unrest;
• riots;
• governmental actions;
• sanctions;
• exchange disruptions;
• market closures;
• communication failures;
• internet disruptions;
• cyber-attacks;
• power outages;
• labour disputes.

10.2. Consequences of Force Majeure

Where a Force Majeure Event occurs, the Company may:

• suspend services;
• restrict trading;
• delay execution;
• delay withdrawals;
• close positions;
• increase margin requirements;
• modify trading conditions.

The Company shall not be liable for any losses resulting from such actions.

10.3. Company Discretion

The Company shall determine, acting reasonably, whether a Force Majeure Event exists and what measures are appropriate under the circumstances.

Such determination shall be binding upon the Client.

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11. Complaints and Claims

11.1. Complaint Procedure

Any complaint, dispute or claim shall first be submitted to the Company through the official communication channels designated by the Company.

The complaint shall contain:

• Client identification details;
• account number;
• description of the complaint;
• supporting documentation;
• requested resolution.

The Company may reject incomplete complaints.

11.2. Review Process

The Company shall review complaints within a reasonable period of time.

The Company may request additional information, documents or explanations before reaching a decision.

Failure by the Client to provide requested information may result in closure of the complaint.

11.3. Time Limitation for Complaints

The Client shall notify the Company of any dispute relating to:

• transactions;
• account balances;
• withdrawals;
• deposits;
• executions;
• platform activity

within thirty (30) calendar days of the event giving rise to the complaint.

Failure to do so shall constitute acceptance of the relevant transaction, balance or activity.

11.4. Evidence

The Company's records, logs, communications, platform records and internal databases shall constitute primary evidence in the review of complaints.

The Client acknowledges that screenshots, personal notes and third-party records may not accurately reflect the Company's systems.

11.5. Frivolous or Abusive Complaints

The Company reserves the right to reject complaints that are:

• frivolous;
• repetitive;
• abusive;
• unsupported by evidence;
• submitted in bad faith.

The submission of a complaint shall not suspend the Company's rights under this Agreement.

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12. Governing Law and Jurisdiction

12.1. Applicable Law

This User Agreement shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated, without regard to conflict of law principles.

12.2. Exclusive Jurisdiction

Any dispute, controversy or claim arising out of or relating to this User Agreement shall be subject to the exclusive jurisdiction of the competent courts of the Company's jurisdiction of incorporation.

The Client irrevocably submits to such jurisdiction.

12.3. Waiver of Objections

The Client waives any objection based on:

• venue;
• forum non conveniens;
• territorial jurisdiction;
• inconvenience of proceedings.

12.4. Severability

If any provision of this User Agreement is held invalid, illegal or unenforceable, the remaining provisions shall remain in full force and effect.

12.5. Survival

Any provision which by its nature is intended to survive termination shall remain in effect following termination of this User Agreement, including but not limited to provisions relating to:

• liability;
• indemnification;
• confidentiality;
• compliance;
• record retention;
• dispute resolution.

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13. Suspension, Restriction and Termination of Services

13.1. Right to Suspend Services

The Company may suspend, restrict or limit access to any service, Trading Account or Trading Platform where such action is reasonably considered necessary.

Suspension may occur due to:

• verification procedures;
• compliance reviews;
• technical issues;
• legal requirements;
• security concerns;
• suspected violations of this User Agreement.

The Company shall use reasonable efforts to restore services once the relevant circumstances have been resolved.

13.2. Restriction of Account Functionality

The Company may impose temporary or permanent restrictions on account functionality.

Restrictions may include:

• limitation of deposits;
• limitation of withdrawals;
• limitation of trading activity;
• limitation of access to specific instruments;
• limitation of access to specific services.

Restrictions may remain in place for such period as the Company considers reasonably necessary.

13.3. Termination by the Client

The Client may terminate the business relationship at any time by submitting a request to close the Trading Account.

Before account closure, the Client shall:

• satisfy all outstanding obligations;
• close open positions where required;
• complete any pending verification procedures;
• provide any information reasonably requested by the Company.

The Company may delay account closure until all relevant matters have been resolved.

13.4. Termination by the Company

The Company may terminate the business relationship at any time in accordance with applicable law and this User Agreement.

Where reasonably practicable, the Company may provide notice of termination.

Immediate termination may occur where:

• legal requirements apply;
• compliance concerns arise;
• fraud is suspected;
• material breaches of this User Agreement occur;
• account activity creates unacceptable risk.

13.5. Consequences of Termination

Upon termination of the business relationship:

• access to services may be removed;
• account functionality may be disabled;
• open matters may be reviewed;
• records may be retained in accordance with applicable requirements.

Any provisions which by their nature are intended to survive termination shall remain in effect.

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14. Trading Rules and Order Execution

14.1. General Principles

All Orders submitted by the Client shall be processed in accordance with the Company's trading conditions, operational procedures and available market conditions.

The Company shall use reasonable efforts to process Orders in accordance with the instructions received from the Client.

14.2. Order Submission

The Client may submit Orders through authorised channels made available by the Company.

The Company reserves the right to reject Orders that:

• contain incorrect information;
• cannot be processed due to technical limitations;
• violate applicable trading conditions;
• cannot be executed due to market conditions.

14.3. Execution Conditions

Execution prices may be affected by:

• market volatility;
• liquidity conditions;
• market opening and closing periods;
• trading volume;
• technical conditions.

The Client acknowledges that execution may occur at a price different from the price visible at the moment of Order submission.

14.4. Partial Execution

Where market conditions require, Orders may be executed partially.

The remaining portion of an Order may be executed separately, remain pending or be cancelled in accordance with applicable trading conditions.

14.5. Trading Hours

Financial instruments may only be available for trading during designated trading hours.

The Company reserves the right to modify trading schedules where necessary.

14.6. Market Disruptions

In the event of abnormal market conditions, the Company may:

• suspend trading;
• delay execution;
• restrict certain instruments;
• apply temporary risk controls.

Such measures shall be implemented where reasonably necessary.

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15. Prohibited Trading Practices

15.1. General Principle

The Client shall use the Company's services in good faith and in accordance with applicable laws, market standards and this User Agreement.

15.2. Prohibited Activities

The following activities are prohibited:

• fraudulent activity;
• market manipulation;
• misuse of technical systems;
• unauthorised account access;
• use of false information;
• abuse of promotional programmes;
• use of unauthorised payment methods;
• activities intended to disrupt Company systems.

15.3. Company Review

Where prohibited activity is suspected, the Company may conduct an investigation.

The Client agrees to cooperate with any such investigation.

15.4. Consequences of Violations

Where a violation is confirmed, the Company may take appropriate measures, including:

• account restrictions;
• suspension of services;
• termination of the business relationship;
• reversal of transactions where appropriate.

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16. Bonus and Promotional Programmes

16.1. Availability of Promotions

From time to time the Company may offer bonuses, promotional programmes, loyalty programmes or other incentives.

Participation in any promotion shall be voluntary.

16.2. Promotional Conditions

Each promotion may be subject to separate terms and conditions.

The Client shall review the applicable conditions before participating in any programme.

16.3. Modification or Withdrawal of Promotions

The Company reserves the right to modify, suspend or discontinue any promotional programme.

Such modifications shall not affect rights already accrued by the Client unless otherwise specified in the applicable promotional terms.

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17. Intellectual Property

17.1. Ownership

All intellectual property rights relating to the Company's services, systems, software, websites, materials, trademarks, trade names and content shall remain the exclusive property of the Company or its licensors.

17.2. Limited Licence

The Company grants the Client a limited, non-exclusive, non-transferable licence to access and use the services solely for their intended purpose.

No ownership rights are transferred to the Client.

17.3. Restrictions

The Client shall not:

• copy;
• modify;
• distribute;
• reverse engineer;
• reproduce;
• commercially exploit

any Company intellectual property except where expressly authorised.

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18. Miscellaneous Provisions

18.1. Entire Agreement

This User Agreement constitutes the entire agreement between the Company and the Client concerning the services provided by the Company.

It supersedes all prior discussions, communications and understandings relating to the same subject matter.

18.2. No Waiver

Failure by the Company to enforce any provision of this User Agreement shall not constitute a waiver of any right or remedy.

Any waiver shall be effective only if made in writing.

18.3. Assignment

The Company may assign, transfer or delegate its rights and obligations under this User Agreement where permitted by applicable law.

The Client may not assign rights or obligations without the Company's prior written consent.

18.4. Severability

If any provision of this User Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18.5. Electronic Acceptance

The Client acknowledges that acceptance of this User Agreement through electronic means shall have the same legal effect as a handwritten signature.

18.6. Language

This User Agreement may be translated into languages other than English.

In the event of any inconsistency between language versions, the English version shall prevail.

18.7. Effective Date

This User Agreement shall become effective upon acceptance by the Client and shall remain in force until terminated in accordance with its provisions.